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MERCHANTS ASSOCIATION OF FLORIDA ANNOUNCEMENT
MAF Collection Services to Combine Operations with ROC Associates, LLC and MCB Collection Services, Inc. of Vero Beach, Florida

(Tampa, FL) – Two of the most highly respected collection firms in the U.S., Merchants Association Collections Division, Inc. (MAF) of Tampa, a subsidiary of the Merchants Association of Florida, Inc.(Merchants), and ROC Associates, LLC and MCB Collection Services, Inc. (ROC) of Vero Beach, have announced their combination effective April 1, 2008. Both organizations expect the resulting combination of assets and capabilities will provide expanded services to existing and new clients with resulting growth opportunities for employees and vendors.

MAF and ROC have each attained Professional Practices Management System™ certification (PPMS™), a designation similar to ISO9000, on which it is based. The designation is granted by the industry trade association, ACA International, The Association of Credit & Collection Professionals (ACA), an international organization of about 5,300 member companies including 3,400 collection agencies.

 

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Proven Experience
Established in 1958, MAF Collection Services can attribute its success and longevity to the quality of collection services provided our clients.
Through MAF Collection Services you have a collection partner. We offer a wide range of services that can be custom designed to meet your needs.

Ethics and Expertise
When you entrust your accounts to us, you can feel secure knowing that a staff with the highest standards of ethics and expertise is handling your collections.

Our collection management team is certified by the nationally recognized accreditation program with ACA International.  Employees receive ongoing training and education.  Each employee has successfully completed the ACA training course and passed a test on professional telephone collection techniques and the Fair Debt Collection Practices Act.

All of our services are fully automated, professionally staffed and designed to return the most collection dollars to you.

No Up Front Fees
For more information on how the MAF Collection Services can help you save time and money, contact us immediately.

We are licensed, bonded and insured, and meet all federal and state requirements for the collection industry.

Let us spend time doing our business so you can do yours.

134 S. Tampa Street - Tampa, FL 33602-5396
Phone: (800) 226-6188  Fax: (800) 749-7707

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